About Us

 

“We”, “us” or “our” means Geopace Limited, with its principal place of business located at The Rufus Centre, Steppingley Road, Flitwick, Bedfordshire, MK45 1AH.

 

About This Privacy Policy

 

Your privacy is very important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

 

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at info@geopace.net.

 

What Personal Information We Collect and How We Collect It?

 

We collect personal information that you provide directly to us:

 

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

 

Payment information. To book a course or purchase an associated item (such as a certificate) you will need to provide us with your payment information (such your bank account details or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

 

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

 

How We Use Your Personal Information?

 

We use the personal information we collect for the following reasons:

 

To send you our newsletter, or other information or marketing about our courses or job offers that you think may be of interest to you.

To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.

To provide you with information about our courses that you request from us or which we feel may interest you.

To monitor and analyse trends, usage and activities in connection with our services and to improve the services.

To facilitate competitions or promotions, and to process entries and provide prizes and rewards.

To detect, investigate and prevent fraudulent transactions and other illegal activities on the services and to protect the rights and property of us and our customers.

To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

 

How We Share Your Personal Information?

 

We may share your personal information in the following ways:

 

Your personal information may be shared with other service providers who need to process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.

In connection with, or during negotiations of, any merger, sale of company or company assets, financing or acquisition of all or a portion of our business by another company.

 

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

 

Your Marketing Choices

 

When you sign up to our newsletter or marketing/promotional messages, we may use your personal information to help us decide which products, services and offers may be of interest to you.

 

We will send marketing messages to you if you have agreed for us to send you this information, purchased services or associated items from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails such as to confirm details of your course booking(s) or associated items such as certificates.

 

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: info@geopace.net.

 

Retention of Your Data and Deletion

 

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

 

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

 

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

 

International Transfers

 

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

 

Changes to This Privacy Policy

 

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please check this page from time to time for the latest information on our privacy practices.

 

Contact Us

 

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

 

Geopace Limited, Steppingley Road, Flitwick, Bedfordshire, MK45 1AH

info@geopace.net

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Effective: 1st January 2024